Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking once your order ships.
Delivery Times
- Czech Republic & EU: 5–10 business days
- International: 10–15 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking to update.
Customs & Duties For international orders outside the EU, customs duties and import taxes may apply. These are the responsibility of the buyer.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us via our contact form and we'll investigate promptly.